Get the most from ALPHERA
Whether you want to make changes to your motor finance agreement, or need an answer to a particular question, we’re here to help you.
Your questions answered
Making changes to your agreement
Learn how to update your details, or transfer or extend your agreement.
General questions
Find answers to the most commonly asked questions about your financial agreement.
At your service
At ALPHERA Financial Services, giving you all the support and information you need is our top priority. And we set ourselves that highest possible standards of customer service. So in this section, you’ll find details on any questions and queries you might have on your existing motor finance agreement.
If you can’t find the answer to your question, or if you’d like further information on any aspect of your ALPHERA agreement, you can contact our Customer Service team on 0370 5050 125.
We’re on hand to take your call between Monday to Friday 8.00am to 7.00pm, Saturday 9.00am to 5.00pm.
When you are calling, to speed things up, please have your finance agreement number or vehicle registration to hand.
You get also get in touch with us directly using the contact form.
MyALPHERA Finance
The easiest way to manage your motor finance
With the MyALPHERA Finance portal, you’ll find all the help you need to manage your finance agreement, whenever you need it. Register today for self-service access to a wide range of functionality…
- View and manage multiple finance agreements
- Request a settlement figure and make an online payment*
- Edit your personal details
- Manage your documents
- Request partial early repayment*
- Update your bank details and amend your payment date
- Manage your options at the end of your agreement**
- View your payment summary
- Manage your marketing preferences
- Mileage calculator available***
*Excludes Personal Contract Hire Customers.
**Applies to Select and Hire Purchase customers only.
***Available for Select and Personal Contract Hire customers only.
Time for a new ALPHERA finance agreement?
ALPHERA Select
Enjoy more car for your money with our most popular finance product. Thanks to its key feature – a Guaranteed Future Value – your monthly payments could be less than you think.
ALPHERA Hire Purchase
If you’d like to own your car at the end of your agreement, with fixed monthly payments and no mileage restrictions, ALPHERA Hire Purchase could be exactly what you need.
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