MyFinance
Ensure customers can access their finance agreement, update their details and manage payments 24/7
What is MyFinance?
Did you know customers can manage their finance agreements online through MyFinance? If they're looking to obtain a settlement quote, update their personal details or changing their payment date they can use MyFinance. Simply search MyALPHERAFinance
Customer Benefits
-
View and manage multiple finance agreements
-
Request a settlement figure and make an online payment*
-
Edit personal details
-
Manage documents
-
Request partial early repayment*
-
Update bank details and amend payment date
-
Manage options at the end of their agreement**
-
View payment summary
-
Manage marketing preferences
-
Mileage calculator available*
ADD AN AGREEMENT IN JUST 3 STEPS.
01ENTER AGREEMENT OR PROPOSAL NUMBER^ |
02RECEIVE ACTIVATION CODE |
03ENTER THE ACTIVATION CODE |
||
|
The agreement number can be found within the customer welcome pack information. And the proposal number is found in the signed document pack (or FAMOS).
|
The customer will need to check the mobile number registered on the agreement for the SMS activation code. |
The customer can enter the activation code on MyFinance. They will then be able to access their contract online. |
Never miss a thing
Stay in touch with all the latest news and updates from ALPHERA and the motor finance industry, delivered direct to you.
Consumer Duty+: ALPHERA’s Code of Excellence sets a new benchmark for dealer and broker Partners
