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Agreements over £60,260

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RULES FOR SIGNING REGULATED CREDIT AGREEMENTS OVER £60,260.

Further to our previous communication (Rules for signing regulated credit agreements over £60,260) it's important all Partner sales teams understand the implications if this process is not followed. As a reminder, agreements must be signed on trade premises where:
 

  • the finance agreement is regulated and over £60,260 (HP and Select only)

AND

  • face to face discussion with the customer has occurred prior to the agreement being signed.
     

If you do not follow this process, our agreement will be unenforceable and we will hold the Partner responsible for any losses that we incur.

Any proposals received which fall within this category will be declined at payout stage if the agreement is not signed on trade premises. This will, in turn, have a detrimental impact on the customer journey.
 

We ask that you and your teams review any pending deals to check the correct process is followed to ensure no delays for the customer. It's the Partner's responsibility to comply with the regulations and our processes.
 

For further infomation use the link below and if you have any questions, please contact your ALPHERA Business Development Manager.

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What to do if a Customer Agreement is Over £60,260.

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