Who this course is aimed at.
This course is primarily aimed at Sales Executives.
The course is designed to help ensure all delegates understand the consumer funding products available from ALPHERA Financial Services and how the FCA affect consumer funding. Present and translate the features and benefits to their customers accurately and professionally in a compliant manner that will empower the customer in making an informed choice.
Course Overview.
The programme will ensure that delegates understand the role, Principles and Outcomes of the FCA within the consumer funding market place and how this impacts their role.
Upon completion delegates will be able to list and explain the structure, features and benefits of ALPHERA Financial Services funding products. Understand and explain the details of agreements that consumers should be aware of to allow a fully informed decision.
They will be able to gather the customers funding needs and wants in order to demonstrate ALPHERA funding options professionally using an effective structure to emphasise the key benefits.
Content
- The FCA History, Principles and Outcomes
- Alphera Financial Services funding products
- Visually presenting the benefits, risks and responcibilies of the availble consumer funding options
- where funding fits within the sales process
- Defining a compliant sale
- Qualification, asking the right questions at the right time
- Practical case play excersises
- Written Validation
Duration - 1 Day*
*This programme can be delivered via a digital pathway, please contact your Business Development Manager / Key Account Manager for more information
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