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As you might expect, we are receiving higher than normal volumes of customer enquiries at this time. For answers to the most frequently asked questions, such as those regarding finance agreements, we would ask that you first refer to the information in our FAQ’s.  Please Click here for more information.

If you need to speak to us urgently, call ALPHERA Customer Services on 0370 5050 125. Our lines are open Monday to Friday 8.00am to 7.00pm and Saturdays 9.00am to 5.00pm.

Please note that our opening hours during bank holidays and public holidays may be different.

MyALPHERA Finance.

If you need help with any part of your finance agreement access our online Self-Service Portal, where you can:

• Amend your details
• Select a different payment date
• Make partial early Repayments
• Request a settlement figure
• Find out what happens at the end of your contract