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ALPHERA Financial Services wins prestigious industry award

ALPHERA has been named ‘Non-bank Owned Independent Finance Provider of the Year’ at the Motor Finance: Europe Awards 2018.

The company was recognised for its innovative business practices and customer-focused initiatives at the finance industry event held in Berlin.

When announcing ALPHERA win, Jonathan Minter, Group Editor at Motor Finance Europe, said: “One of the strongest categories this year, judges nonetheless felt that ALPHERA really set itself apart with its focus on putting partnerships at the heart of everything it does. It has been rewarded with extremely strong growth rates. Instead of resting on its laurels, the company has continued to innovate, including working with institutes to promote dealer accreditation and launching incentive initiatives rewarding good customer outcomes.”

2017 was a milestone year for ALPHERA, as the company funded £1.2 billion in car finance for the first time, a 68% increase over 2016. 

While ALPHERA continues to increase its number of dealer partners – up 11% in 2017 – its strategic focus in 2018 remains securing organic, sustainable growth from existing relationships. ALPHERA sees the new F&I Accreditation as an opportunity for dealers to establish consistently high standards and renew customer confidence – ultimately leading to increased income.


ALPHERA Financial Services wins at the Car Finance Awards for the second consecutive year

ALPHERA Financial Services has won the ‘Non-Bank Owned Best Independent Lender’ award for the second year running at the 2018 Car Finance Awards, hosted by Credit Strategy.

ALPHERA was recognised for its new accreditation scheme, developed in partnership with the Institute of the Motoring Industry (IMI), for finance and insurance sales specialists. In seeking to improve industry standards, ALPHERA sees the IMI F&I Accreditation as a significant step towards establishing consistently high standards in the sale of finance products, helping dealers to improve customer satisfaction and confidence in the transaction process.

Commenting on the award win, Gerry Kouris, marketing manager at ALPHERA Financial Services, said: “We always encourage our partners and others in the industry to challenge us to do better, and this award shows we’re on the right track. We established a new accreditation scheme with the IMI to deliver the skills and knowledge needed to confidently qualify customers, as well as to provide a platform for self-regulation to support compliance, introducing shared core values across dealerships. We are thrilled to see that the industry endorses our vision of accreditation.”


ALPHERA Financial Services claims the Finance Provider of the Year Award at the Credit Awards 2018

ALPHERA Financial Services has taken home the Car Finance Provider of the Year Award from the 2018 Credit Awards.

Winning the award for the second time, ALPHERA was recognised for its strong track record of helping business partners grow, and its commitment to educating and incentivising sales people in a fully compliant way. This approach is best demonstrated in 2018 by the company’s new partnership with the Institute of the Motor Industry (IMI) to support an accreditation scheme for finance and insurance excellence in the motor retail industry. 

Until recently, no universal scheme has existed to ensure high minimum standards were followed across the industry for the sale of car finance and insurance products. The IMI’s new F&I Accreditation, backed by ALPHERA, represents a significant step towards establishing higher standards. It provides a platform for self-regulation to support compliance, and renews customer confidence in the advice and service they receive.


ALPHERA Financial Services claims Car Finance Awards 2017 win

ALPHERA Financial Services has won the Best Independent Lender (non bank-owned) award at the 2017 Credit Strategy Car Finance Awards.

The awards reward the companies driving success in one of the most buoyant segments of financial services. It brings key firms from the UK car finance market together to recognise innovators, leaders and top performers within the sector.

Spencer Halil, director of ALPHERA Financial Services UK, commented: “We are delighted to have won the award for Best Independent Lender at this year’s Car Finance Awards. ALPHERA celebrated its tenth anniversary in 2016, and we have used that milestone to build upon for the future.

“Over the past 12 months, ALPHERA has focused on helping dealers be proactive in growing their business by being a true partner, supporting innovation and placing the customer experience at the heart of what we do. It’s a real thrill to know this hard work has been recognised and paid off!”

The win is a testament to ALPHERA dedication to delivering the best possible service to its dealer partners, ensuring they have all the skills to deliver an exceptional customer experience.


ALPHERA Financial Services sees success at F&I Conference and Awards 2016

ALPHERA Financial Services has been named ‘Product/Service Provider of the Year’ in the annual F&I Conference and Awards 2016, beating seven other organisations to the much coveted title.

Spencer Halil, director of ALPHERA Financial Services, said: “Securing this award is a real testament to the hard work of the ALPHERA team, all of whom are absolutely committed to delivering on our innovative and market-leading, customer-focused model for motor finance. In the past two years, we have been incredibly privileged to receive a number of awards for our work in progressing a simpler, more transparent and fairer finance system for all customers, as well as our dealer and broker partners. We are thrilled that our efforts to be at the forefront of change have been recognised by the F&I Conference.”

ALPHERA is currently celebrating its 10th anniversary in the UK, and is part-way through an industry-leading, collaborative project to produce a comprehensive, future-focused report into ‘Financing the Car of the Future’. For more information about ALPHERA 10th Anniversary celebrations click here.




ALPHERA Financial Services named Car Finance Provider of the Year 2015

18th May 2015

ALPHERA Financial Services has been awarded the ultimate accolade, ‘Car Finance Provider of the Year’, at the 2015 Credit Today Awards.

The awards recognise and celebrate stand-out success across the credit industry, rewarding those who are leading the way and putting the customer at the heart of business decision-making.

ALPHERA'S win is testament to the finance provider’s industry-leading innovation over the past 12 months to evolve not only its business, but also the wider sector, with a drive to guarantee transparency and fairness for customers. 


ALPHERA Financial Services wins European industry award

5th May 2015

ALPHERA Financial Services has been named ‘Independent Finance Provider of the Year’ in the inaugural Motor Finance Europe Awards 2015 at a ceremony in Munich on Thursday 23rd April.

The win comes after eight years of consecutive growth for the motor finance provider, with double digit growth for the past two years in the UK.

ALPHERA beat its competitor companies in the category, which recognises the best track record of working closely with intermediaries and success in improving business.

Andy Gruber, director of ALPHERA Financial Services, said: “Winning this award comes after a year of innovation and change as we led the charge on making motor finance simpler, more transparent and fair for all customers, as well as our dealer and broker partners. It’s testament to the hard work by all the team who continue to put the customers’ needs at the centre of what we do. By introducing a customer-focused model, we have been at the forefront of change in this very competitive sector and we are thrilled that these efforts have been recognised by Motor Finance Europe.”