ALPHERA Contract Hire Shortfall Insurance provides one of the highest quality offerings in the market.
When you truly love your vehicle, you want to protect it in the best way. That’s why we created ALPHERA Protect, our comprehensive range of insurance products designed to help provide cover if the unexpected happens, whilst protecting you from damage costs.
Within this suite of ALPHERA Protect products is ALPHERA Contract Hire Shortfall Insurance, providing you with financial protection should your vehicle be written off or stolen. ALPHERA Contract Hire Shortfall Insurance is designed to bridge the gap between the motor insurance settlement and the outstanding balance payable by you to your contract Hire or leasing company. ALPHERA Contract Hire Shortfall Insurance covers you against losing out in these unsettling situations.
Key Benefits of ALPHERA Contract Hire Shortfall Insurance:
- Available for agreements up to 60 months
- The insurance could pay up to £500 to cover any excess you have as part of your motor insurance claim
- Pay for your policy upfront or in 12 monthly payments (at no extra cost)
- You have up to 60 days to purchase your policy after you have collected your vehicle. Cover will start after you purchase the policy
- If there is any amount still owing on the contract hire agreement after your claim has been settled, it is your responsibility to ensure that settlement of this amount is made
- Cover only applicable if a claim under the motor insurance policy is paid
- The insurance cover will be capped at a maximum amount. Therefore the amount paid out under the ALPHERA Contract Hire Shortfall Insurance might be lower than the gap between the motor insurance settlement and the outstanding balance payable under your contract hire or lease agreement
Get Your Quote.
Contact your participating local ALPHERA Partner and get your quote today.
For full terms and conditions of this product, see the policy wording document available online at alphera.co.uk or by calling ALPHERA Protect Services on 020 3971 0989.
ALPHERA Protect Services lines are open Monday to Friday 9.00am-5.30pm.
Please note you must not accept your motor insurer’s settlement figure until you have contacted our claims department. If you accept your motor insurer’s write off valuation without our agreement then any ALPHERA Contract Hire Shortfall Insurance claim may be calculated and settled based on our assessment of the market value of the vehicle at the time of write off.
Terms, conditions and exclusions apply. This website only provides a summary of the cover provided by ALPHERA Contract Hire Shortfall Insurance and does not include the full terms, conditions and limits of cover. Please refer to the policy document below.
Making a claim.
In the unfortunate event that you need to make a claim, ALPHERA Protect Services are available to assist you.
If you purchased your policy before 1 April 2018, please call 0345 641 9753.
If you purchased your policy between 1 April 2018 and 31 December 2020, please call 0330 400 1514.
If you purchased your policy on or after the 1 January 2021, please refer to the policy wording document for full details of how to make a claim.
To find out more about ALPHERA Contract Hire Shortfall Insurance, or to purchase a policy, please contact your participating local ALPHERA Partner or call ALPHERA Protect Services on 020 3971 0989. ALPHERA Protect Services lines are open Monday to Friday 9am – 5.30pm.
ALPHERA Contract Hire Shortfall Insurance is administered by GardX Assure Limited who are registered in England under company Registration Number 9339557 and is authorised and regulated by the Financial Conduct Authority, Registration Number 711212. Their registered office is at Unit 7, Clovelly Business Park, Clovelly Road, Southbourne, Emsworth, United Kingdom, PO10 8PE.
This insurance is underwritten by Helvetia Swiss Insurance Company in Liechtenstein Ltd. Helvetia Swiss Insurance Company in Liechtenstein Ltd., whose registered office is at Aeulestrasse 60, FL-9490 Vaduz, Liechtenstein, is authorised and regulated by the Financial Market Authority of the Principality of Liechtenstein (FMA), and subject to limited regulation by the Financial Conduct Authority for the conduct of UK business. You can check this on the FCA website at https://register.fca.org.uk.